Warranty Statement
Warranty Term by Product Type
FlexScan
| Models | Warranty Term | Pixel Policy |
|---|---|---|
| EV3895, EV3285, EV3240X, EV3237, EV2795, EV2785, EV2781, EV2780, EV2760, EV2750, EV2740X, EV2736W, EV2730Q, EV2495, EV2490, EV2485, EV2480, EV2460, EV2457, EV2456, EV2455, EV2451, EV2450, EV2436W, EV2430, EV2360, EV2336W | 5 years (main body and LCD panel) Usage time is limited to 30,000 hours or less |
Zero bright (fully-lit) sub-pixels for six months for units purchased on September 1, 2015 or later.
|
| EV2416W, EV2316W, EV2216W, S2134, S2133, S1933, S1923, S1903, S1703-A, S1703, S1504, S1503-A, S1503 | 5 years (main body and LCD panel) Usage time is limited to 30,000 hours or less |
- |
| All FlexScan monitors 17" and greater (except touch panels) announced between June 1, 2003 and May 31, 2012 and the following models: S1501-B, S1501, L557, L695, L767, L985E | 5 years (main body) 3 years (LCD panel) Usage time is limited to 30,000 hours or less |
- |
| All models (including touch panels) not listed above. | 3 years (main body and LCD panel) | - |
ColorEdge
| Models | Warranty Term | Brightness & Color Warranty | Pixel Policy |
|---|---|---|---|
| CG3146, CG3145, CG319X, CG279X, CG2700X, CG2700S, CG318-4K, CG248-4K, CG277, CG2730, CG247x, CG247, CG2420 | 5 years (main body and LCD panel) Usage time is limited to 30,000 hours or less |
5 years subject to the usage time being limited to 10,000 hours if used within the recommended brightness of up to 120 cd/m2 and color temperature of between 5000 and 6500 K | Zero bright (fully-lit) sub-pixels for six months for units purchased on September 1, 2015 or later.
|
| CG276, CG246 | 5 years subject to the usage time being limited to 10,000 hours if used within the recommended brightness of up to 120 cd/m2 and color temperature of between 5000 and 6500 K | - | |
| CX271, CX241, CS2740, CS2731, CS2730, CS270, CS240, CS2400S, CS2420, CS2400R, CS2410, CS230 | - | Zero bright (fully-lit) sub-pixels for six months for units purchased on September 1, 2015 or later.
|
|
| CX270, CX240 | - | - | |
| CG303W, CG301W, CG275W, CG245W, CG243W, CG242W, CG241W, CG223W | 5 years (main body) 3 years (LCD panel) Usage time is limited to 30,000 hours or less |
3 years subject to the usage time being limited to 10,000 hours if used within the recommended brightness of up to 120 cd/m2 and color temperature of between 5000 and 6500 K. | - |
| CG211, CG221, CG232W | 5 years (main body) 3 years (LCD panel) Usage time is limited to 30,000 hours or less |
3 years subject to the usage time being limited to 10,000 hours if used within the recommended brightness of up to 100 cd/m2 and color temperature of between 5000 and 6500 K. | - |
| CG222W | 5 years (main body) 3 years (LCD panel) Usage time is limited to 30,000 hours or less |
3 years subject to the usage time being limited to 10,000 hours if used within the recommended brightness of up to 80 cd/m2 and color temperature of between 5000 and 6500 K. | ‐ |
| CE240W, CE210W, CG220, CG19 |
5 years (main body) 3 years except for the backlight of the CG220 which is 2 years (LCD panel) Usage time is limited to 30,000 hours or less |
‐ | ‐ |
FORIS
| Models | Warranty Term | Pixel Policy |
|---|---|---|
| FS2735, FS2434, FG2421 | 5 years (main body and LCD panel) Usage time is limited to 30,000 hours or less |
Zero bright (fully-lit) sub-pixels Six months from purchase date for purchases made on September 1, 2015 or later.
|
| FS2333 | 5 years (main body and LCD panel) Usage time is limited to 30,000 hours or less |
‐ |
| All models launched before June 1, 2012. | 5 years (main body) 3 years (LCD panel) Usage time is limited to 30,000 hours or less |
‐ |
RadiForce
| Models | Warranty Term |
|---|---|
| Breast Imaging Monitors RadiForce GX560, RX560 Multi-Modality Monitors RadiForce RX1270, RX660 Medical Monitors RadiForce GX340, GX240, RX370, RX270, RX250 RadiForce MX317W, MX315W, MX243W, MX242W, MX217, MX216, MX194 |
5 years |
| Medical Monitors RadiForce MS236WT-A, MS236WT |
3 years |
DuraVision
| Models | Warranty Term |
|---|---|
| MDF4601WT, FDU2603W, FDU2603WT, FDU2602W, FDU2602WT, FDU2101, FDU2101T, FDS1921T, FDS1904, FDS1904T, FDS1721T, FDX1501-A, FDX1501T-A | 3 years |
| All models not listed above | 2 years |
Raptor / Re/Vue
| Models | Warranty Term |
|---|---|
| Raptor WS3001 | 5 years (main body) 3 years (LCD panel) Usage time is limited to 30,000 hours or less |
| Raptor monitors (except the WS3001) Raptor graphics boards Re/Vue video recording and streaming solutions |
2 years |
eClient
| Models | Warranty Term |
|---|---|
| All models | 3 years |
Accessories
| Models | Warranty Term |
|---|---|
| i·Sound speaker unit | 3 years |
| Optional LCD monitor arms, stands, and hoods sold separately from the monitors | 1 year |