TECHNICAL SUPPORT & WARRANTY
Need assistance?
Whether for technical support or to report a warranted fault, please submit a support request. We will revert right away if we have the answer to hand, otherwise, next business day.
CLICK HERE TO SUBMIT A SUPPORT REQUEST
* Support covers Oceania (Australia/NZ) and SE Asia (Singapore/Malaysia/Indonesia/Vietnam/Philippines). Not located within these regions? You will find the contact details for your closest EIZO HQ here: https://www.eizoglobal.com/contact/index.html
Five-year warranty
EIZO grants a five-year warranty.** This is possible thanks to the highly developed production process based on a simple principle of success: sophisticated and innovative monitor technology, made from high-end materials.
In addition to the high demands placed on production and materials, EIZO also places the emphasis on quality assurance in all areas. Even during the production phase, an EIZO LCD monitor undergoes constant adjustments following each individual step in the assembly. Before delivery, each device is commissioned and automatically configured. Rather than random sample testing, each individual monitor is checked exactly.
In addition, the so-called aging process ensures maximum reliability: The LCDs undergo a duration test during production, highlighting & preventing potential problems that could happen on-site during live operations.
For you, the five-year warranty means high investment security and saves you the subsequent costs (total cost of ownership), which would otherwise be incurred without the warranty service.
** Some devices have a different warranty. The respective warranty periods for the products can be found on the corresponding data sheets or by looking at the international EIZO website. Please follow the link below.
Handy links
eizoglobal Monitor User Manuals
eizoapac Setup and Troubleshooting Guides
eizoglobal Library (Monitor Basics, Colour Management, Healthcare, Security, ATC, Videos)